Rewards Pilot Intern, Digital Experience

(What the role is)
The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.
We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.

An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

You will be working on NLB’s Rewards Pilot Development, Launch, Fine-tuning and Assessment as an Intern under Digital Experience.

(What you will be working on)

• Market Research & Analysis – Conduct market research and analyze user data to inform program improvements.
• Content Creation & Marketing – Create engaging marketing materials and content to promote the rewards program.
• Program Design & Management – Learn to design program elements, track metrics, and assess engagement outcomes.
• Project Coordination & Communication – Coordinate with teams, draft project updates, and communicate with stakeholders effectively.
• Operational Support & Process Improvement – Support daily operations and identify areas for process optimization.
• Critical Thinking & Problem-Solving – Develop skills in analyzing feedback, resolving issues, and enhancing program efficiency.

(What we are looking for)

To be a successful candidate, you will need to:

• Students from Computer Engineering, Digital Communications, Integrated Media, Electronics and Data Engineering, Computing Science, ICT Software Engineering related courses preferred.
• Proficiency in data analysis and basic research tools.
• Strong writing and basic design skills for marketing content.
• Organizational skills for tracking tasks and meeting deadlines.
• Familiarity with social media and user engagement strategies.
• Ability to identify issues and suggest data-driven solutions.
• Basic familiarity with digital platforms and office tools.
• Awareness of user needs and experience principles.
• Willingness to learn quickly and work in a dynamic environment.

Shortlisted candidates will be contacted for an interview.

Duration: min 12 weeks

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Source ⇲
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